Residential Services Supervisor II @ Grandview (Virginia, MN)
Employed with NHS Northstar: 17.5 years
Pauline was nominated by: Denice Cumber, who shared the following:
Pauline goes above and beyond for her clients and staff at Grandview. She is hardworking and dedicated, exceeding what her job duties entail. Pauline is a busy woman who is always there for her staff at the house and helps any new staff ‘learn the ropes.’
I have seen her come in on her days off and fill in where needed, even when she was under the weather. She makes sure her staff at Grandview know how much they are appreciated. I could go on and on… Thank you, Pauline, for all you do. Grandview appreciates you!
We are proud to have Pauline here at NHS Northstar!
Congratulations, Pauline!
Take-Five
We ask each of our Shining Star winners to complete a quick, “Take-Five” questionnaire so we can get to know them a little more and hopefully inspire others to shine! Pauline shared the following:
What motivates you to do your best work every day?
Making a difference in my clients’ lives and knowing I can help change their world.
What do you love most about working with the individuals you support?
Making their dreams come to life and the happiness that it brings to them.
What skills or qualities have you developed in your role that you are most proud of?
Patience and learning to allowing individuals to do things at their own pace.
What is something you do outside of work that you are passionate about?
My grandchildren are my hobby. And of course the Minnesota Vikings!
What is one piece of advice you would give to someone looking to grow in their role or career at NHS Northstar?
We are here to support our clients’ lives, not ours. Be present with them.
We can only award one Shining Star of the Month at a time, but would like to recognize others that have been nominated. These staff and their nominations will stay in the running for future award opportunities:
Candace Williams, DSP II @ Orion- nominated by Stormi Simonson
Elizabeth Damson, DSP @ Rosewood- nominated by Bradley Blaine
Bradley Blaine, DSP II @ Rosewood- nominated by Megan Hanninen
Isaac Roberts, RSS @ Alpine- nominated by Lexi Serfling
Megan Jylha, RSS @ Midway- nominated by Lexi Serfling

